Hyatt Regency Vienna

Location

Well placed for getting around without much friction, especially if you are relying on transit.

Overall, I felt that this property is a 3 star hotel cosplaying as a 5 star hotel. The good: it's an easy location right off the train station, the rooms are relatively large, and the water pressure is high, and the views are nice. Now for the downsides: For the hard product: This is a hotel without any dividing spaces for the bathroom - ie the toilet has a glass door and it opens into the main room (why do hotels do this?). My room did not have soap in it either. Not what you want when you get in at 1am then have to go ask for the basics from reception. As for the soft product, it was about the same. Expect to wait 30+ minutes to get breakfast. When you're seated, you'll wait another 30 minutes to receive your order, then 40+ minutes just to get your coffee. Lines to check out are 20+ minutes long in the morning, and service for the room came after it was dark.